| Dazzling Success By Lavina Melwani
Indians have displaced Jews for the diamond
crown of the world.
Once small farmers
in the villages of Gujarat, they now harvest diamonds.
And what a bumper crop it is!
Almost 80 percent of the world’s polished diamonds
pass through the hands of Indian merchants, some of
whom are among the biggest players in the multibillion-dollar
diamond business. These merchants of dreams create
the sparkling diamond rings, solitaire earrings and
wedding bands that initiate couples into wedded bliss;
they are the ones who craft the jeweled baubles that
celebrate every joyous occasion.
For Indian diamond merchants, many of whom are the
descendents of farmers from Palanpur and Kathiawar
in Gujarat, the whole world has become their beat.
The diamond-paved city of Antwerp is a second home
to them, as is the bustling diamond district of New
York. Hong Kong, China, Vietnam, Russia, Sri Lanka
and Canada are all extensions of their factories and
workplaces and their glittering crafts are found in
retail emporia around the world.
Today, India’s total export of gem and jewelry to
the United States alone stands at $6.2 billion, and
Indian goods account for over two-thirds of the total
volume of retail jewelry sold in the United States.
In fact, the Indian company Rosy Blue is one of the
largest customers for rough diamonds from the diamond
giant De Beers, which controls 60 percent of the world’s
supply. At least six Indian companies make up the
top ten De Beers clients.
Other major companies that have a presence on several
continents apart from Rosy Blue, are Eurostar, Emby
International, Vijay Diamonds, Disons Gems, Paras
Diamonds, and Shivani Gems. The Lakhi Group, another
major player in the industry, entered the media limelight
when Dilip Kumar Lakhi became the highest individual
taxpayer in India in 2003.
Rajshekhar Parikh
of Renaissance Gems: “When we came, we used to sell
to Jewish wholesalers. Then we started selling to
retailers and went into jewelry manufacturing.”
The Lakhi family, probably the only Sindhi family
among the big players, started out modestly in Jaipur
as traders in precious stones and then moved into
manufacturing. Today the five brothers have expanded
the family business to several companies, and Prakash
Lakhi heads Vishinda in New York. The Lakhi Group
is one of the largest exporter of diamonds from India
and has perhaps the world’s largest diamond polishing
factory in Surat, with over 6,000 workers under one
roof.
Nor are Indian diamond merchants, a low profile crowd
if ever there was one, blowing their own trumpet.
The Wall Street Journal did it for them recently,
noting that in Antwerp, the Indians’ share of the
$26 billion-a-year diamond revenues had risen to roughly
65 percent from about 25 percent just 20 years ago.
The Jewish share had fallen to 25 percent from 70
percent.
Idex, the magazine of the International Diamond Exchange,
published from Israel, also recently ran an article
titled “India’s Dazzling Secrets.”
Basant Johari:
“We grew up seeing diamonds and emeralds right from
birth.”
While estimating that India produces 50 percent of
the world’s polished diamond consumption by value
and 80 percent by weight, the article notes that the
Indian industry alone imported some 129.3 million
carats of rough diamonds last year: “India has become
financially probably the strongest manufacturing sector
and its largest companies are among the fastest growing
conglomerates in the world.”
Indians, of course, have a very old connection with
diamonds. In fact, the Museum of Natural History in
New York showcased a landmark exhibition of diamonds
recently, noting that the first diamonds were mined
in India. The earliest known reference to diamonds
is in a Sanskrit manuscript, the Arthasastra by Kautiliya,
a minister to Chandragupta of the Mauryan dynasty.
Diamonds were discovered in India in the 4th century
BC and except for a minor supply of diamonds in Borneo,
India was the world’s only source until the 1730s.
The diamond mines of Golconda were legendary, but
gradually rich deposits were discovered in many other
countries. Today the Majhgawan pipe near Panna is
India’s only diamond producing source, and now the
hot spots for mining have shifted to Australia, Sierra
Leone, South Africa and Canada.
Ever the innovators, Indians have taken on a new role:
banking on skilled hands and eyes and enterprise,
they have become the most prolific diamond polishers
in the world!
“The largest exporter of polished diamonds is India
and Israel is second,” says Basant Johari, the president
of Indian Diamond and Colorstone Association in New
York. “India exports by value about 50 percent of
the world’s production, and by quantity over 80 percent
in carats. If you look at the number of stones, India
produces ten stones out of every 11 stones.” Apart
from the skill, Johari explains, there is a very big
difference in the price structure of labor in India,
as compared to Israel or the United States.
In India, the rough diamonds come from either De Beers
or traders who buy in the open market in Antwerp,
and to a certain extent even from New York and other
places in the world, including the Argyle Mines in
Australia. So, not surprisingly, Indians have become
entrenched in Antwerp, which is the hub of the diamond
trade with four diamond exchanges.
Prakash Lakhi
of Vishinda in New York. The Lakhi group is one of
the largest exporters of diamonds from India.
Dilip Mehta, who is based in Antwerp, is one of the
biggest players. He is the CEO of Rosy Blue, a global
company that had net sales of $1.25 billion last year,
with offices or factories in 14 locations employing15,000
people worldwide. It is the biggest exporter of polished
diamonds from India, but its dealings have spread
across continents.
When this writer conducted a long interview with Mehta
in Antwerp via his cell phone on a Sunday, he constantly
and politely terminated other calls, but he did attend
to one pressing matter. It was the demands of his
little granddaughter, insisting he untie a balloon.
The lines from Europe to America crackled, as things
came to a halt while he patiently attended to this
important task.
And that somehow sums up one of the big hidden strengths
of India’s diamond merchants: their strong family
ties. Whether in manufacturing, buying or selling,
Indian diamond merchants have a strong family support
system and many willing hands.
In fact, the majority of the businesses are family-owned,
and certain names like Mehta, Shah, Jhaveri and Patel
dominate in the diamond industry. Many of them hail
from Palanpur, a small town in Gujarat, and Palanpuris
initially controlled the diamond trade in India. In
the late 70s and early 80s, they accounted for 85-90
percent of the Indian trade.
They are still the main component of the diamond industry,
especially in buying and selling, but lately, Kathiawaris,
hailing from Saurashtra in Gujarat, have become active
in the actual cutting and polishing of diamonds, already
accounting for about 30-40 percent of the Indian industry.
“We grew up seeing diamonds and emeralds right from
birth,” says Johari, who came to New York in the 1980s.
“My father, grandfather, great grandfather were all
in the same business. In India, people work also at
home, so it’s like a 24-hour job.” Johari, who is
a Vaishnav from Benares, recalls that his family used
to do business with the royals, who sometimes bought,
but mostly sold jewels, as their financial status
dictated.
Indians are a
sizable presence on New York’s diamond district, which
stretches between 5th and 6th Avenue on 47th Street.
Jivraj Bhai Surani, founder of JB Diamonds Group,
is one of the prominent Kathiawari diamond dealers.
The business started back in 1963, with the family
actually doing the polishing. Surani, who is a past
president of the Surat Diamond Association and co-convener
of the Gujarat Gem and Jewelry Export Promotion, lives
in Surat, but for him, as for most of the diamond
merchants, New York is just a flight away.
Surani’s brothers are in Antwerp and Hong Kong, and
his son heads the New York office. The JB Diamond
Group has factories in India, China, Thailand and
Hong Kong. Says Surani, “I have three boys all in
the business, but years ago my family were farmers
in Bhavnagar.”
As the families have spread out from India, Antwerp
has become a major base: in the 70s there were just
about 15 Indian families, today there are 300 families.
Last year, international media attention was fixated
on an Indian wedding in Antwerp.
“Even by the standards of lavish Indian marriage ceremonies,
the weekend double wedding of Vishal and Priya Shah,
son and daughter of Vijay Shah, one of the biggest
diamond dealers in the world, has set a new benchmark
for opulence and innovation,” gushed The London Telegraph.
“For a few days Antwerp, the world’s diamond trading
center, has became a Bollywood fantasy at an estimated
cost of £10 million ($18 million).”
Weddings are, of course, a sacred cow in the Indian
ethos where no expense is spared, but generally diamond
merchants have kept a very low profile even as they’ve
become a major force in the industry. Simple lifestyles,
family togetherness and a vegetarian diet are their
credo. Currently, Indian-origin companies control
55-60 percent of the Antwerp trade, but not all of
the polishing is done in India. Indian merchants are
diversifying their operations to far-flung places
in South East Asia, Russia and Armenia, thus expanding
their base, as the diamond industry seeks out low
cost areas for manufacturing.
“Indians had the
flexibility and the ability, and because of their
geographic situation and big families, they could
put people all around the world. Their business grew
much more as compared to the other communities,” says
Mehta.
How well do the Indians interact with the Jewish merchants
in Antwerp? Says Mehta, “The diamond community is
made up of all cultures; you have the Jewish community,
the local Flemish people and quite a few Lebanese
and the Armenians. Then you have the Chinese, Koreans
and Japanese. The industry really is a melting pot
of various cultures so it works very well. They all
have common interests — to grow the business and prosper.”
This commonality of business interests has motivated
the two communities — who are both very strong on
family values, hard work and religion — to learn to
co-exist in the business. Jewish and Indian business
organizations often honor each other’s community leaders
or invite them to sit on their boards of directors.
Indian merchants often donate to Jewish causes, and
after the Gujarat quake took place, Jewish dealers
also chipped in.
According to the Wall Street Journal, the polishing
costs in India are 80 percent lower than in Antwerp,
and until recently the Jewish merchants polished and
cut the diamonds locally. Indians also had another
point in their favor, for as the Journal notes, they
“also proved canny at polishing and cutting the lower-quality
rough diamonds that Jewish traders typically overlooked,
squeezing higher profit margins than thei Jewish competitors
and pumping the profits back into their businesses.”
The Journal noted: “While the
Jews try to stem their decline, the Indians are demanding
that their influence in the Antwerp diamond world
mirror their economic might. They want better representation
on Antwerp’s High Diamond Council, the powerful body
that regulates the city’s diamond industry.”
Amal Jhaveri, a past president of IDCA and president
of sales and marketing at Sugem in New York, says:
“We are competitors, but we are all working together
in many different ways. We are all born businessmen,
so we’re going to do business; but there is enough
place in this business for everyone.”
When the IDCA was formed 17 years ago, there were
just 65 member companies, but today it has over 300
member companies that participate in shows in New
York, Las Vegas, Tuscan (Arizona) and Orlando.
As Indians have streamed into the diamond business,
they have become a sizable presence on 47th street,
the nerve center of New York’s bustling diamond district,
stretching between 5th and 6th Avenues. In recent
years, as more players have entered, the district
has spilled into neighboring streets and avenues too.
Amidst the hustle and bustle of retail jewelry shops
on the street level and in the vaulted offices above
them, are probably an ocean of diamonds.
Security has been beefed up dramatically in these
buildings, especially after 9/11, but tenants can
remember bygone times, when there were muggings and
break-ins. Traveling salesmen, laden with gems, still
have the occasional hold-up in Atlanta or Puerto Rico,
but the business has become fortified. Jewelers rarely
carry the gems on their person, sending them ahead
by special couriers who cater to the diamond trade.
“There have been a lot of changes. The business has
changed step by step, quite dramatically,” says Rajshekhar
Parikh of Renaissance Gems, who came to the United
States in 1975. “Each year it has continuously changed,
the way things are done. When we came, we used to
sell to the Jewish wholesalers. Then we started selling
to retailers and went into jewelry manufacturing.
There has been a shift and the dominance of the trade
has become much larger.”
Sometimes, outside
factors help too. Parikh explains that since the U.S.
Government eliminated duty on Indian jewelry, the
industry has expanded. “It’s a combination of many
things which are giving a push to this business.”
Indian diamond merchants are trading in everything
from large stones to colored stones, from semi-precious
to smaller goods; they are even doing the actual setting
and manufacturing here for clients, and have even
branched out into gold for the U.S. consumer.
Over time, Indians are becoming more market savvy
and catering to the demands of the American consumer.
Says Johari, who heads Dow Gems, which specializes
in loose diamonds: “All the items are geared to the
American market and if you go to major stores like
JC Penneys, Macy’s, Sears or Walmarts, or retail jewelry
chains like Zales, K Jewelers or Litmans, most of
the jewelry you see is through India.”
In fact, even if the merchandise is actually from
China or Bangkok, most is being supplied through India
and the diamonds are passing through Indian hands.
Johari’s jewelry division, Kuber Inc., for instance,
is manufacturing the bulk of its merchandise right
here while some of it is done in Bangkok, China and
India.
It may sound intriguing to hear that jewelry manufacturing
is actually being done in the United States, but as
Johari explains, “Anything which is labor-intensive
will go out, because labor is cheap overseas, but
other items are finished here. Americans, Armenians,
even Indians are running contracting factories with
Chinese, Indian, and Spanish workmen who do the setting
and finishing right here.”
Of the entire American consumer
market, the bridal business is the biggest and includes
wedding bands, engagement rings as well as jewelry
for anniversaries. Larger stones of a carat to three
carat still come largely from Israel and Antwerp,
and the proportion of Indians selling such stones,
though growing, is still small.
To the uninitiated eye, the grading of diamonds can
be bewildering, but there is a fine science to it
as the stones are calibrated for cut, clarity and
color. If you have a diamond certified from the Gemological
Institute of America, and take the stone back to them
five years later for re-evaluation, chances are you
will get the exact same report.
Interestingly enough, India itself is becoming a lucrative
market for the sale of big diamonds and diamond jewelry,
earlier reserved just for the wealthy. Explains Johari,
“In India the middleclass has been growing and there
has been a shift away from gold jewelry so the market
for diamonds has grown.”
So what is the secret of the Indian success in the
global marketplace?
Says Amal Jhaveri: “They are business oriented from
birth. It’s in their blood. The reason for their success
is that they change according to the times. Where
the wind is blowing, they blend. We are very low-profile
people — in any community, anywhere we blend.”
Rosy Blue is a blueprint for how a business can grow
from modest beginnings. This family business started
in the 1960s in India and branched out to Antwerp
in the 1970s. The brothers then started expanding
their manufacturing to Sri Lanka, with local partners.
Today they have factories in China, Thailand, Vietnam,
Russia, Armenia, Israel, and Sri Lanka.
They have a manufacturing base of various products
and distribution is well established with operations
that are over 25 years old. Explains Mehta, “These
are very mature operations focusing on local competition,
rather than just worrying about being better than
your fellow Indians. That policy has helped us very
well so that one thinks global and acts local.”
Rather than just
relying on family, the company has encouraged outside
talent. “We started making that change in the late
70s because one realizes that you cannot always produce
capable children. We’ve been very lucky so far; sometimes
it actually makes sense to have professionals as they
bring new insights. Today all our operations are very
competitive in their own areas and their own regions.”
Many Indian companies have started doing the same
to keep pace with a sophisticated market. Indians,
ever the explorers, are also trying out many new possibilities,
landing up in Russia, South Africa, Botswana and the
Congo to set up factories. Entrepreneurs are setting
up contacts with African governments. An Indian has
even set up a factory in Yakutia in Siberia!
Dilip Mehta believes there is a need for all this
activity since the stockpiles of rough diamonds have
diminished considerably with all the mining companies,
including De Beers. “Everybody has working stocks
and that’s created a lot of anxiety amongst the diamond
people in the world, and all of them are trying to
secure supplies from wherever they can. They are looking
for all the opportunities of business.”
Rosy Blue, for instance, has opened cutting factories
in Canada in Yellowknife, which is also a source for
rough diamonds. Says Mehta, “So it’s all about people
moving to where there are business opportunities and
if it ties into the supply situation then it works
very well. This is what Indians have been able to
do due to their flexibility and large families. They’ve
been able to adapt and so naturally their business
has been increasing.”
Indians have also been moving on to new pastures,
to bigger diamonds. Earlier they were mainly dealing
with lower qualities, but are now producing predominately
middle quality diamonds, sizes up to 2 carats. About
five or six cutters in India are also producing larger,
high quality diamonds. Indians in the industry are
agile in adapting to the times. “People have moved
on and the interesting thing is that we’re talking
about people like us who had just a high school education
and no formal training,” says Dilip Mehta.
“And now how things have evolved! We trained ourselves
over a period of time and now with the younger generation,
more focused and more educated, coming in, it’s making
a difference big time. Indians are doing just about
everything and they are in the true sense business
houses now.”
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